Ascend Health Group

We are passionate about empowering people and the community

FAQ's

Our custom software that allows you to manage your supports.

Ascend Health +

Find information about Ascend and the services we offer.

Using Ascend

Information on the pricing of the services that we offer.

Costs & Pricing

Ascend Health Plus

Q. What is Ascend Health Plus?

Q. How do I register for Ascend Health Plus?

Q. How do I use Ascend Health Plus if I don't have a computer?

Q. How do I book a session using Ascend Health Plus?

Q. How do I view invoices and their progress?

Using Ascend

Q. What is Ascend Health Group?

Q. What Standard of service does Ascend provide?

Q. How does it work?

Q. What type of care and support can I get through Ascend Health Group?

Q. What background checks have you done on your workers?

Q. How does Ascend ensure a high standard of service?

Q. What certificates do Ascend health workers hold?

Q. What if I don’t feel comfortable with the worker during my initial assessment?

Q. Are my details visible to care and support workers?

Q. Is Ascend Health Group NDIS registered?

Q. Why do I need to complete a support plan?

Q. I get funding from the Government for in-home care. Can I use this money to pay for a care worker?

Q. How do I get a job working for Ascend Health?

Q. What if I have a specialised support plan?

Q. How do I refer someone to become a member?

Q. Who pays for any additional expenses during bookings (i.e. tickets, public transport and outings)?

Q. How do I arrange a recurring booking?

Costs & Pricing

Q. How much does Ascend Health charge for services?

Q. Why do I have to pay an establishment fee before I start receiving services?

Q.How do I pay for my services?

Q. My care or support is Government funded. How do I arrange payment?

Q. What if I disagree with the hours worked on the invoice submitted?

Q. Is there a history of all the invoices sent to me?

Increase your capacity with Ascend

Your support services are designed to address your unique goals and want you to feel comfortable with your ongoing support needs. We arrange an initial meet-and-greet between all our new clients and potential students until you find the right support worker for you.

Reconnecting people to their community

View our Health Engine profile.

© Ascend Health Group 2021