Support

Coordination

How we set the new standard

Coordination is a team effort

Every team has 3 individual roles distributed amongst senior therapy students

The Administrator

• Rostering and scheduling weekly

• Reading and understanding NDIS plans/funding

• Keeping track of hours per week

• Check timesheets fortnightly

• Check progress notes/billable items weekly

The Mentor

• Team coordination

• Training draftees (new support workers)

• Problem-solving

• Conflict resolution

• Assignment and management of research.

• Complete initial assessments with Therapists

• Support for Administrator and Communicator staff

The Communicator

• Call all members weekly

• Check feedback on progress notes

• Call all support workers weekly

• Feedback to the team at weekly training

• Report feedback, complaints and any changes or notable items to teams at weekly training.

Every team needs a coach

PHYSIOTHERAPISTS
OCCUPATIONAL THERAPISTS

PSYCHOLOGISTS

REGISTERED NURSES

• Our health professionals coach and support senior therapy students in coordinating supports.

• Run weekly training sessions for every team.

• Assist and guide planning for the future.

• Organising team training

• Provide 1 on 1 support for mentors, administrators and communicator roles.

• Assist mentors with team selections and strategy.

• Create and update care plans (with support workers) for members.

• Provide specialised intervention for our members.

• Assisting support workers with research.

• Feedback to Ascend Health Group HQ on the direction of resources.