Support
Coordination

How we set the new standard

Coordination is a team effort

Every team has 3 individual roles distributed amongst senior therapy students

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The Administrator

  • Rostering and scheduling weekly

  • Reading and understanding NDIS plans/funding

  • Keeping track of hours per week

  • Check timesheets fortnightly

  • Check progress notes/billable items weekly

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The Mentor

  • Team coordination

  • Training draftees (new support workers)

  • Problem-solving

  • Conflict resolution

  • Assignment and management of research.

  • Complete initial assessments with Therapists

  • Support for Administrator and Communicator staff

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The Communicator

  • Call all members weekly

  • Check feedback on progress notes

  • Call all support workers weekly

  • Feedback to the team at weekly training

  • Report feedback, complaints and any changes or notable items to teams at weekly training.

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Every team needs a coach

PHYSIOTHERAPISTS
OCCUPATIONAL THERAPISTS

PSYCHOLOGISTS

REGISTERED NURSES

  • Our health professionals coach and support senior therapy students in coordinating supports.

  • Run weekly training sessions for every team.

  • Assist and guide planning for the future.

  • Organising team training

  • Provide 1 on 1 support for mentors, administrators and communicator roles.

  • Assist mentors with team selections and strategy.

  • Create and update care plans (with support workers) for members.

  • Provide specialised intervention for our members.

  • Assisting support workers with research.

  • Feedback to Ascend Health Group HQ on the direction of resources.

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